Managing High Conflict Personalities in the Workforce
What is a ‘high conflict personality’? How can I better understand their motives, manage the consequences of their behaviours and treat them fairly?
This training course provides skills and strategies for dealing with high conflict behaviours, with a focus on performance management and bullying complaints.
- Recognising High Conflict Personalities
- The impact of high conflict behaviours in the workplace
- Understanding your own response
- Strategies for dealing with high conflict behaviours –performance management and bullying
This course has been designed for:
- Risk, compliance and HR managers
- In-house counsel
- Contact officers
1 ½ hours
Course held in-house at your organisation, delivered for up to 20 people – $1,600 +GST
Book Your In-House Training Course
To book this in-house training course or discuss your training needs, please simply contact us now!