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Conversations that Matter

Stressed about having a difficult conversation with an employee? This half day workshop focusses on how to prepare and complete a ‘crucial conversation’ and achieve the best possible outcome for yourself, your employees and the organisation.

Topics covered:

  • Crucial conversations lead to high performing workplaces
  • Mindfulness and emotional intelligence
  • Planning the ‘crucial conversation’
  • Listening and finding solutions
  • Crucial Conversations every day: Coaching your team; Running productive meetings; Delegation conversations; Giving feedback
  • Challenging others to build relationships and productivity
  • Managing push-back and risks
  • What’s your style


This course is designed for:

  • Managers
  • Team leaders and supervisors
  • HR teams


Half day


Course held in-house at your organisation, delivered for up to 20 people – $2,800 +GST

Book Your In-House Training Course

To book this in-house training course or discuss your training needs, please simply contact us now!