Don’t worry! You can fix your team!

Working in a dysfunctional team is frustrating and stressful. No one wants to show up every day to a team that is constantly distracted by in-fighting, dragging each other down, disrupting one another’s performance, performing poorly, engaging in unethical behaviour.

At Worklogic we hear story after story of employees who feel sick with dread when they arrive at work in the morning, who despair as the team’s productive efforts are undermined, and who feel like they spend more time working on the team’s issues than getting the real work done. This sort of dysfunction has an impact on team members, managers, leaders, and service functions such as human resources, risk, legal
and compliance.

Team dysfunction quickly becomes visible to the broader organisation. Complaints, gossip, staff turnover and transfers out of the group are all signs that things are not going well. The team’s tangible results also suffer. This can reflect poorly on the manager of the team, whose reputation, fairly or unfairly, will inevitably be affected. This is not something the organisation can afford to ignore.

Team dysfunction can have a huge personal and psychological impact. Whatever your role, you may feel stressed, anxious and preoccupied, and confused about what is going on. You may be unsure how to go about fixing things and be worried that, even if you ‘do something’, team communication, behaviour and morale could keep getting worse.

If you’re working in, managing or advising a dysfunctional team, you will see first-hand the destructive impact of team dysfunction on productivity, cooperation, innovation, communication, output and morale, as well as the flow-on effects on profitability and customer satisfaction.

If this sounds familiar to you, you are not alone! From decades of experience in helping employers to identify and address team dysfunction, we know that managers and supervisors are often frustrated by a lack of time, experience, resources or good advice on how to deal with these problems. Meanwhile employees working in the team feel powerless and fearful of the consequences to their job security if they speak up.

That’s why we wrote this book.

The guided approach we introduce in this book can be applied by anyone who is working in, managing or advising a dysfunctional team. Whether you are a team member, in a service function, a team manager or a more senior executive with a dysfunctional team in your portfolio, this book will help. It will teach you how to identify dysfunction in your team, understand what is really going on, work out what to do about it and get everyone back to work.

We will help you to:

  • develop confidence in your analysis of team problems
  • learn what tools are available to shift a destructive, inefficient or unethical dynamic
  • identify which tool will work best (including the best use of your resources)
  • develop the business case for resourcing an intervention, and win support from the top (including budget) to take action
  • build the buy-in and respect of your team members.

There are incredible benefits to be gained for the team and the organisation in tackling head-on the problems that are holding your team back.

Fix Your Team will help you to:

  • significantly improve productivity
  • increase your colleagues’ engagement with the work and with the organisation’s mission
    create an environment that supports employee wellbeing
  • increase job satisfaction
  • improve innovation through increased mutual trust and openness to new ways of thinking
    maximise the opportunity for everyone to bring their best to the job, thereby improving overall performance
  • create a happier working environment for everyone.

If you are a manager, you will also demonstrate your commitment to productivity, genuine care for your employees and a healthy working environment. You will earn greater respect from your direct reports and peers and from senior managers, and demonstrate that the company values are real
and not just marketing spin.

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